Being a mystery shopper is a fun job, but it is also quite serious. A mystery shopper’s evaluation of a company and the resulting feedback are used to help companies change, grow, and improve. This means that these things must be taken seriously and done very well. If you are a mystery shopper or want to become one, this article will help you be the best shopper you can be.
1. Choose the Right Companies
To start off with, you need to make sure that you choose the right companies to work with. There are scammers out there that will try and lure you. Be alert, be aware, and do your research on companies that hire mystery shoppers. A company like Asset Protection Associates is a legitimate service provider and can be trusted. Choose companies that have a good track-record and has been successfully operational for several years. Avoid companies that give free money or offer vacations and also beware of companies that require you to pay a fee to get hired. These are scams.
2. Choose Your Niche
Every shopper’s experience will be taken into account because experience in a certain field will help with insights and evaluations. After you have done a few shops, you will start realising which ones you enjoy more and you do better. You can then decide to focus more on companies and shops that work in these areas. For example, if you have a dance background, you will be ideal to be a mystery shopper at dance schools.
3. Have a Good Work Ethic
Work ethic and integrity are two of the most important characteristics that mystery shopper companies look for. They want shoppers who can be trusted, who will be loyal, and who will deliver work on time. They also look for people who will be committed to their responsibilities and the needs of the client. If you want to be a great mystery shopper, develop these skills and always be honest, on time, and professional.
4. Keep Records
Organizational skills are important if you want to be a great shopper. You should have templates with all your details for applying to different companies. You should keep copies of all the narratives or evaluations that you do. Also keep record of all payments. You should be well prepared by checking new assignments daily and planning how you will fit the shops in with your other activities. Plan your shops in a diary and make sure to be dressed and prepared for each and every shop. Each job is different and you should follow the requirements closely.
5. Remember Details
Your report or feedback must be as detailed and accurate as possible. Try to use memory techniques to remember names and specific details that are important. You can’t just whip out a notebook and start making notes, so take notice and remember until you can write it down. You can also record comments or record the whole interaction if that would help. These recordings should only be used for the purpose of writing your narrative.
Like we said, organization and planning is crucial to be a great mystery shopper. Plan, schedule, and enjoy. The more you do it, the easier it gets and you will start finding the best ways for you to go about each job and also how to best remember details.